(718) 897-6500

 (718) 897-5417

1633 BROADWAY - 46 Floor 

NEW YORK, NY 10019

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Tenant 101

How do I handle repairs that may be needed in my apartment?  
First, you must notify your superintendent of any repairs needed, no matter how minor they may seem.  Such notification may be done in verbal or written form. If you do not get a response from the maintenance office you may contact the management office.  Make sure that all repairs are reported in a timely manner.  Remember that an ignored repair may become a large project, therefore subjecting you and the Landlord to a major inconvenience.  You will find management and other emergency contact numbers enclosed in your welcome package.  

​What if my rent is late?
Your rent is due and expected on the rent due date (the 1st of each month) specified in your Lease agreement.  Payment not received on time may be subject to late fees or other charges.  It is important that rent payments are paid promptly.  Remember that chronic late payments may result in legal measures that may lead to your eviction.    

What do I do if I lose my key?
The management will provide tenants with two keys to each exterior door lock on the premises at no cost. Additional keys are available for a small fee. It is important that you take care of your entrance keys.  If you get locked out of your apartment; please contact management so that we can provide you access to your apartment.  

Can I install my own washing machine?
No, the building plumbing does not support washing machines in individual units. 

Why is it important to have Renter’s Insurance?
​Under most circumstances the Landlord is not responsible for your personal property.  It is important to have renter’s insurance to cover your belongings in the event of unforeseen disaster.  This type of insurance is inexpensive and well worth it.  

What if I am having a problem or concern with a neighbor?
It is important to try to get along with your neighbors.  If you have a problem or concern with a neighbor, it is usually best to try to resolve the problem among yourselves.  Refrain from using foul language or engaging in verbal arguments.  Of course, if you are unable to resolve the problem, feel free to contact the management office. Complaints must be made in written form.   

Can I make any changes or improvements to the Leased Premises, such as painting?
Before making any changes we ask that you check with your management office first.  Structural alterations such as partitions or any built in cabinetry or furniture are not permitted under any circumstances.

•    It is important to keep the leased premises in a clean sanitary and safe condition. 
•    Please make sure that trash is disposed of correctly to avoid any pest control problems.
•    Make sure to change the batteries in the smoke/CO2 annually, to ensure the safety of your family.  
•    Tenants are responsible for replacing their own fuses, therefore, please keep spare of fuses handy.  
​•    Be considerate of your neighbors.